2. Shipping Policy

Last updated: 25.11.2025

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

• Domestic shipping: 3–7 business days

• International shipping: 7–21 business days

Order Tracking

All shipped orders include tracking information sent to your email.

Shipping Delays

We are not responsible for delays caused by:

• Customs

• Weather conditions

• Carrier issues

But we will assist you in resolving delivery problems.

Lost or Stolen Packages

If tracking shows “delivered” but you did not receive your package:

• Contact the carrier first

• Then contact us so we can investigate further